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FAQ

Frequently Asked Questions (FAQ)


When and where do I pay for the Introduction Program?
HvA students
: You don't have to worry about the payment at all. HvA will pay it for you and will take care of it. Note: you still have to register in person at the registration day! This is Tuesday the 24th of August at Roeterseiland (Roetersstraat 11). Follow the ISN signs inside. Depending on your group number, you have to be there at a specific time. This will be communicated to you later via email.
UvA students: You will have to pay the €50,- fee in cash or by debit or credit card at the desk during the registration day. There is no option to pay for the Introduction on the ISN website! The registration day is Tuesday the 24th of August at Roeterseiland (Roetersstraat 11). Follow the ISN signs inside. Depending on your group number, you have to be there at a specific time. This will be communicated to you later via email.

Is there a reduced price if I can't participate all days of the program fully? 
HvA students: No. You don't have to worry about this, since you don't have to pay the participation fee.
UvA students: No. Under no circumstances can ISN provide you with a reduction to the participation fee.

I won't be able to arrive on time for the Registration Day. Can I still sign up later?
Yes, throughout the entire introduction you can go to the ISN Office at Vendelstraat 2 to complete your registration. Here you will receive additional information about the Introduction, an information booklet with schedules, a goodie bag and a wristband that will give you free access to all the activities during the Introduction.

The ISN Introduction Program interferes with other obligations that I have. Can I miss out on some activities?
The Introduction is specifically designed for students who are new to Amsterdam, and therefore offers a variety of activities to get to know the city a bit better. During these days, two students who have been living in Amsterdam for at least a year, will be assigned to you as your coaches. Although you will miss out on some great activities and on the bonding that usually happens between the group members, you are allowed to fulfill other duties during these days. Remember to contact your coaches about your time of absence and contact them when you're done and want to get back.

Does ISN provide a Pick-Up Service?
No, ISN doesn't provide a Pick-Up Service. Our experience is that students are perfectly able to find their way themselves, since it's very easy to get to Amsterdam from the Airport. If you want directions from Schiphol Airport to Central Station or to the office of DeKey to pick up your keys, click 'Key Directions' on our website for more information. 
ISN does have a coach system, which means that two local students will be your guides throughout the introduction period. If you feel like you need there help upon your arrival, you can contact them yourself to make arrangements. Halfway August you will receive more information as to who your coaches are and how to contact them. Remember that your coaches are not obligated to pick you up, so discuss with them if they want to do this first. 

Disclaimer: ISN takes all the possible safety precautions, however unexpected events might always occur. Responsibe behaviour is expected from every ISN participant. Participation in any of the activities promoted, organised or hosted by ISN throughout the year is at your own risk.