FAQ

FAQ – ISN Introduction Period

1. Did I sign up for the ISN Introduction Period successfully?

You will receive an confirmation email if you have signed up for the Introduction period. If you have not received this email yet you can send an email to info@isn-amsterdam.nl and we will check if you are on the list.

2. Is it possible to participate partly in the ISN Introduction period?

For some students it is not possible to participate the whole Introduction because they arrive later. That is no problem. It is possible for students to participate partly in the ISN introduction period. However you will have to pay the full amount for the introduction, a refund is not possible. You can check the schedule of the Introduction week here so you know where you can join in: http://isn-amsterdam.nl/content/introduction-week. On the day of your arrival you can call the ISN phone and we will tell you where you should go. The ISN phone number is 0031643657375.

3. Do I have to take part in all the activities during the ISN Introduction?

You can decide for yourself, however we highly recommend you take part in all the activities. We planned a lot of great activities and it will be a great opportunity for you to get to know Amsterdam and make a lot of new friends!

4. Where can I get my ticket for the final party of the Introduction Period?

You can get your ticket for the final party during the Sports & Workshops at the USC Universum. You don’t have to pay extra for this ticket, as it is included with the fee you paid for the week.

5. Can I form my own group of students during the Introduction period?

We have made groups and it is not possible to change your group during the Introduction period. Every group has two coaches who will be there for you the whole introduction.

6. What do I need to do when I have lost my group during the Introduction period?

At the beginning of the Introduction you should save the mobile phone numbers of your coaches. If you have lost your group you should contact your coaches and they will tell you where you should go. You can also call the ISN phone number: 0031643657375.

7. Do I need to wear the ISN wristband during the whole Introduction?

It is very important that you wear your ISN wristband at all times during the Introduction. It is your ticket to take part in all the activities. So make sure you don’t lose it! You can also recognize the ISN coaches because theirs is pink. Besides that you can always come up to the ISN-board with the golden wristbands.

8. How do I get a public transport card, a bike, a phone card etc.?

During the registration at the start of the Introduction period there will be an information market. We offer possibilities to buy your public transport card for 10 Euros instead of 12,50 Euros, including 5 Euros credit. From 12:00 untill 13:00 ISN members can buy a bike from ASVA with a 5 Euro discount, for only 65 Euros.